Terms & Conditions
1. General Information
These Terms & Conditions govern the use of our website and services. By accessing or purchasing through our website, you agree to these Terms & Conditions.
Company details:
FEOLA bloemenshop BV
Stationsplein 22B,
4561 GC Hulst, The Netherlands
KVK: 90990528
Email: bloemenshop@feola.nl
Phone: +31 6 12 686 454
2. Products & Services
All products offered are described and presented as accurately as possible.
Flowers and plants are natural products; therefore, slight variations in color, size, or appearance may occur.
We reserve the right to update or discontinue products without prior notice.
3. Pricing & Payment
All prices are stated in euros (€) and include VAT, unless otherwise indicated.
Payment methods available: Pay.nl (Visa, Mastercard), PayPal, and in-store payment (cash or card).
Orders are confirmed once full payment has been received.
4. Delivery
Delivery is available within the Netherlands.
Standard delivery is possible throughout the country, and local delivery is available within a 20 km radius of our shop in Hulst.
Delivery times are estimates and may vary depending on product availability and logistics.
5. Cancellation & Returns
Orders for fresh flowers and plants cannot be returned due to their perishable nature.
Cancellation is possible if the order has not yet been prepared or shipped. Please contact us immediately by phone or email.
In case of faulty or damaged products, please report the issue within 24 hours with photographic evidence.
6. Liability
FEOLA bloemenshop BV is not liable for delays caused by third-party delivery services, force majeure, or incorrect delivery information provided by the customer.
Our liability is limited to the value of the product purchased.
7. Privacy & Data Protection
Your personal data will be processed in accordance with GDPR regulations.
We only use your information to process orders and provide customer support.
We do not share your information with third parties without consent, except when legally required.
8. Governing Law
These Terms & Conditions are governed by Dutch law. Any disputes will be subject to the jurisdiction of the competent court in The Netherlands.
